We take a look at some smart software solutions to help you operate more efficiently...
Deliver medicines the clever way
Pro Delivery Manager provides pharmacies who manage their own delivery service with the ability to run their delivery programme in a cost-effective, time-efficient manner, enabling enhanced customer relations along the way.
Pro Delivery Manager provides pharmacies who manage their own delivery service with the ability to run their delivery programme in a cost-effective, time-efficient manner, enabling enhanced customer relations along the way. Accessible via mobile, tablet and desktop, users can quickly and easily control all aspects of the delivery service, ranging from route planning to live delivery updates, at the click of a button. Take control of the time spent delivering prescriptions through gaining clear visibility of exact delivery timings, allowing you to more effectively schedule drivers’ shifts.
Through offering electronic proof-of-delivery capability, pharmacy owners can notify customers with real-time delivery status updates, giving peace of mind to those eagerly awaiting their prescriptions. With automatic routing and navigation for your drivers, traffic disturbance is kept to a minimum by offering route redirection en route. Delivery data is stored and delivery performance reporting is made available to the user.
NPA members are eligible for a free three-month trial to see how using Pro Delivery Manager can help you run your prescription delivery service, without any commitment.
Payment details are only requested if you choose to continue using the system after your free trial period has expired. Members will have their trial period extended to three months after sign up.
For more information go to npa.co.uk/business-support/pdm
Save time in your pharmacy
The “all-in one” app Pharmsmart claims to be the fastest CD register on the market, making entries in three to four seconds.
The cloud-based application, which includes a CD register called CDsmart, POM register and Fridge log can be used from any computer or tablet in the dispensary.
Taskeel Khan, a pharmacist and Co-Founder of Pharmsmart, said when he was working he was “spending over 20 minutes at the end of each day making entries in the CD register”.
“With CDsmart, that process came down to about two minutes,” he said.
According to Taskeel, the aim is to make everything that is “paper and quite messy” in the dispensary, digital.
“I still work in community pharmacy and I know what the problems are and where the pressures are. Time pressures are a huge problem. A balance check, which takes usually an hour and a half, is now reduced to 20 minutes.
“All the data is pre-populated as the entry is made, and where there is no change, all that is required is a check and confirmation by the user.” This is why CDsmart is so efficient. There is a huge amount of checks within the software to actually prevent those discrepancies. He added that with the extra time saved, pharmacies could be investing it into more services.
Sunil Patel, Director and Co-founder at Pharmsmart, said his team are “very user feedback-driven”.
“Every time someone feeds back ideas, we incorporate these in our system, thus we all build the system together. We pride ourselves on our service and provide a help desk from 8am to 8pm seven days a week.
“We want our customers to be able to work in their own way. The app is built to be modular, so it’s not restrictive and can be adapted to the system easily.”
NPA members save £20 on a 12-month subscription, and can take the service for just £18 per month for
11 months only, plus a month free trial.
For more information, go to npa.co.uk/businesspartners/pharmsmart