Finding the right training options for a developing team can be daunting. To address this, the NPA now offers learning and training tailored to your needs.
“We know one size doesn’t fit all and at the NPA we’re here to embrace what our members want,” said Louise Baglole, Head of Learning and Development at the NPA. “For pre-registration training courses, for example, we’re offering a structured course, which is a blended learning approach but we’re also offering a ‘pick-and-mix’ option if people want any extra support to support their pre-registration trainees.
“If members want something a little bit different to what we offer, we’re happy to consider tailoring the courses to meet their needs. Over the last year we’ve provided different elements for different partners whether they’re a single-handed independent member or a group.”
Newly-appointed Louise, who heads a team of 12 NPA staff in the Learning and Development team (formerly known as Education and Training), believes the whole pharmacy team has to be accounted for when it comes to upskilling staff.
“People have got to think of things very differently”
“I think there’s a lot of opportunity within community despite current funding pressures. We have historically provided a lot of training to some members of the community pharmacy team, but now we really feel that we want to embrace the whole pharmacy team, with courses like Leadership Training for Managers.”
She says a shift of thinking is required to better adapt to the new challenges that lie ahead.
“It’s been very hard to be in pharmacy and to make money but people have got to think of things very differently and address the new changes by embracing new service provision. A different mind-set is needed and working in collaboration with other pharmacists and other healthcare professionals including GPs, is important.”
To help NPA members think more broadly with training and collaboration, Jane Portlock, Professor of Pharmacy Postgraduate Education at the University of Sussex has been engaged by the NPA as Education Advisor.
Jane believes pharmacists would benefit from enhanced patient consultation skills, as well as strengthened leadership and negotiating skills.
“As we all recognise, dispensing is becoming less remunerative, so community pharmacists could benefit from adjusting their mindset to be really outward looking, working across the whole of the geography with other pharmacists who might normally be regarded as their competitors.”
She added: “It’s about getting others to lead more of the operations within the pharmacy and pharmacists being released to provide more of the clinical services and patient-focused care.”
For more information, visit npa.co.uk/training or email [email protected]