GPs have been able to make patient referrals to community pharmacies under the NHS Community Pharmacist Consultation Service (CPCS) for minor illnesses since November 2020.
All GP surgeries are encouraged to use this service to ensure patients are able to access the right care, in the right place, with the right person, at the right time. The service aims to reduce the pressure on general practices and A&E departments whilst also offering increased convenience and choice for patients – and allowing community pharmacists to utilise their clinical skills.
It seems like a win all round.
But the number of referrals into the service varies dramatically from place to place. So what are the magic ingredients in those parts of the country where the scheme is doing exceptionally well? A new short series of videos by the National Pharmacy Association, in conjunction with the Primary Care Pharmacy Association reveals all. Spoiler alert – it has a lot to do with mutual appreciation and belief in one another’s professional judgment!
Watch these videos for some first-hand insight into getting started with GP CPCS, growing your numbers and sustaining the service.